Disclaimer & Privacy Policy

Seeds of Hope Counseling PLLC & SoulShine Coaching Shop
Owner: Cindy Lineberger, LCSW

By viewing this website or anything made available on or through this website—including but not limited to programs, products, services, opt-in gifts, e-books, videos, webinars, blog posts, e-newsletters, consultations, e-mails, social media, and/or other communication (collectively referred to as “Website”)—you are agreeing to the terms of this Disclaimer & Privacy Policy. If you do not agree, STOP now and do not access or use this Website.

Part 1: Disclaimer

Educational & Informational Purposes Only

• This Website provides information and resources for educational and informational purposes only.

• Nothing here creates a therapist-client relationship unless a formal intake, signed consent, and agreement is completed with Seeds of Hope Counseling PLLC.

• SoulShine Coaching Shop resources are self-help tools and not a substitute for therapy, medical care, or legal/financial advice.

Not Medical, Mental Health, or Religious Advice

• As a Licensed Clinical Social Worker (LCSW), I provide therapy only to established clients in North Carolina.

• Content on this Website (including SoulShine Coaching Shop products) does not replace medical, mental health, or religious advice.

• Always consult your own licensed provider before making health or treatment decisions.

Not Legal or Financial Advice

• Nothing on this Website constitutes legal, tax, or financial advice. Always consult your own professionals for those services.

Personal Responsibility & No Guarantees

• You are solely responsible for how you use information found here.

• Results vary, and no guarantees are made regarding specific outcomes from coaching, therapy, or products.

Earnings, Testimonials & Risks

• Any examples of results or earnings are illustrative only.

• Testimonials reflect individual experiences and do not guarantee the same results.

• Use of this Website and any products is at your own risk.

Limitation of Liability & Indemnification

• By using this Website, you agree to release and hold harmless Seeds of Hope Counseling PLLC, SoulShine Coaching Shop, and Cindy Lineberger, LCSW from liability related to your use of this Website or its contents.

Part 2: Privacy Policy

Information We Collect

• Therapy Clients (Seeds of Hope Counseling PLLC): We may collect your name, email, phone, address, insurance/self-pay information, and sensitive health data through intake forms and secure client portals.

• Shop Customers (SoulShine Coaching Shop): We may collect your name, email, mailing/billing address, and payment details when you purchase products or opt in to email lists.

• Automatically Collected Data: We may collect IP address, browser type, and site usage for analytics.

How We Use Information

• To deliver requested services (therapy or shop purchases).

• To process payments securely.

• To send scheduling reminders, order confirmations, or email updates (if you opt in).

• To improve services and offerings.

Cookies & Remarketing (Shop Only)

• Cookies may be used for site function (such as cart checkout).

• SoulShine Coaching Shop may use remarketing tools (Google Ads/Facebook) to display relevant ads.

• You may disable cookies in your browser, but some features may not function.

Sharing Information

• We never sell or rent your information.

• Data may be shared with trusted third parties (payment processors, secure portals, email platforms) who agree to confidentiality.

• We may disclose information if legally required or to protect rights/safety.

Security

• Therapy records are maintained in compliance with HIPAA/HITECH requirements.

• Sensitive payment data (Shop) is processed using SSL encryption through secure third-party processors.

Children’s Privacy

• Seeds of Hope Counseling does not knowingly collect personal information from children under 13 without parental consent.

• SoulShine Coaching Shop products are intended for adults.

Your Rights

• You may request access to, updates of, or deletion of your personal information (subject to retention laws for therapy records).

• You may opt out of marketing emails anytime.

Social Media Policy

• We maintain professional and shop-related accounts on platforms such as Instagram, YouTube, TikTok, and Pinterest.

• Interactions on these platforms (likes, comments, DMs) are public and not confidential.

• Do not share private health information through social media. Therapy communication must occur through secure methods only.

Changes to This Policy

We may update this Disclaimer & Privacy Policy as needed. Updates will be posted here with a revised “last updated” date.

Contact Information

Seeds of Hope Counseling PLLC & SoulShine Coaching Shop
Attn: Cindy Lineberger, LCSW
231 13th Ave Pl NW, Suite A
Hickory, North Carolina 28602
Email: hello@seedsofhopepllc.com